Your Privacy Is Our Priority

Introduction & Scope

w8nbd is a trusted online gaming platform serving users in Bangladesh. This privacy policy provides a detailed description of how we collect, store, use, and protect the personal information you provide while using our services.

This policy applies to the w8nbd website, mobile platform, and any of our digital services. By registering an account or beginning to use our services, you acknowledge the terms of this privacy policy.

We may revise this policy from time to time. In the event of changes, we will notify you by email or through a notice on the platform. Continued use of our services after any changes will be considered your acceptance of the revised policy.

What Information We Collect

w8nbd collects the following types of information to improve your experience and ensure a secure environment:

2.1 Identity Information

• Full name and date of birth (for age verification)
• Valid identification details (national ID card or passport)
• Correspondence address and phone number
• Email address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Technical Information

• IP address and device identifiers
• Browser type and version
• Platform login time and session duration
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

• Gaming history, bets, and win/loss records
• Bonus and promotion claim records
• Game preferences and usage patterns

Purpose of Information Use

w8nbd uses your information only for the following purposes:

• Identity verification for account creation and management
• Age verification — to ensure services are provided only to those aged 21 or above
• Processing deposit and withdrawal transactions and maintaining records
• Fraud prevention and ensuring account security
• Providing a personalised gaming experience based on your preferences
• Communicating relevant bonuses and offers (if you have consented)
• Providing customer support and resolving complaints
• Fulfilling applicable legal obligations
• Responsible gaming monitoring and support

Information Storage & Protection

Ensuring the security of your information is w8nbd's highest priority. We apply the following security measures:

4.1 Technical Protection

• Use of up-to-date SSL (Secure Socket Layer) encryption technology
• Sensitive information stored in encrypted form
• Regular security audits and vulnerability testing
• Firewall and unauthorised access prevention measures
• Two-Factor Authentication (2FA) facility

4.2 Organisational Protection

• Only authorised staff can access your data
• Regular data protection training for staff
• Strict contractual data protection terms for third-party service providers

4.3 Retention Period

We retain your information for as long as your account is active and in line with applicable legal requirements. Even after an account is closed, certain information may be retained for a period of time for legal, regulatory, or technical reasons.

Sharing Information with Third Parties

w8nbd does not sell or rent your personal information. However, in certain circumstances we may share information with trusted partners:

• Payment Providers: Information necessary to process transactions with payment processors such as bKash, Nagad, Rocket, Upay, and banks
• Identity Verification Services: With trusted third parties to complete the KYC process
• Technology Partners: Service providers required for platform operation and maintenance
• Legal Obligations: With law enforcement agencies under a court order or a valid request from a government authority
• Fraud Prevention: When necessary to prevent money laundering and ensure responsible gaming

We ensure strict contractual terms for all third-party data sharing to keep your information protected.

Cookies & Tracking Technologies

w8nbd uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

6.1 Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security
• Performance Cookies: For analysing and improving platform performance
• Functional Cookies: For remembering language and other preferences

6.2 Cookie Control

You can disable cookies from your browser settings. Please note that disabling cookies may limit some platform functionality and affect the login process.

Your Rights & Controls

You have the following rights regarding your personal information, and w8nbd fully respects them:

• Right of Access: You may request to know what information we hold about you
• Right to Rectification: You may request correction of inaccurate or incomplete information in your account
• Right to Erasure: You may request deletion of your information in certain circumstances
• Right to Restrict Processing: You may request that processing of your information be restricted in certain cases
• Right to Portability: You may receive a copy of your information in a structured, machine-readable format
• Right to Object: You may object to the use of your information for marketing purposes
• Right to Withdraw Consent: You may withdraw consent given at any time

To exercise any of the above rights, please contact our support team.

Protection of Minors

w8nbd provides services only to those aged 21 or above. We do not intentionally collect personal information from minors.

An age verification process is followed at the time of account registration. If we are informed for any reason that a minor is operating an account, we will immediately close that account and delete all associated information.

If you believe someone you know who is a minor is using this platform, please contact us.

International Data Transfers

In some cases, your information may be processed or stored on servers outside Bangladesh, such as those of our technology or payment partners. In such cases we ensure that:

• The receiving party applies adequate security measures
• All transfers comply with strict contractual data protection terms
• Internationally recognised protection standards are followed

Policy Changes & Updates

w8nbd reviews and updates this privacy policy as needed. In the event of any significant changes, we will:

• Send a notice to your registered email
• Display a clear notification on the platform
• Update the "Last Updated" date at the top of the policy

Continued use of our services after an update will be considered your acceptance of the revised policy. We recommend visiting this page regularly.

Responsible Gaming & Data Protection

w8nbd is firmly committed to responsible gaming. We monitor your gaming activity solely for your protection — such as identifying potentially problematic gaming behaviour and providing timely support.

This monitoring is not used against you in a discriminatory manner; rather, it is conducted in your interest. To learn more about responsible gaming, visit our Responsible Gaming page.

Contact Us

If you have any questions, concerns, or requests regarding the privacy policy, please contact our data protection team. We are committed to always being by your side.